Returns & Exchanges

Returns and exchanges are free within 14 days of delivery for all U.S. orders. Shipping is on us both ways.

Email us at ciao@shopravella.com to start a return and we'll send you a pre-paid USPS shipping label to ship back your items. Include your order number and reason for return. 

Items must be completely unworn, undamaged, unstained, unscented, and be in their new original condition with all original labels and packaging intact. Expedited shipping charges are non-refundable. International orders outside the U.S. are not eligible for returns or exchanges.

Read all terms & conditions